Return of goods

Regardless of the reason for the return, a prior agreement must be made.

• If you regret your purchase and want to make use of the right of withdrawal, you can read more here
• If there is something wrong with your product and you want to make a complaint, you can read more here
• If your product has been damaged during transport and you want to report a shipping damage , you can read more here

Please note that Gundam-Store only covers return costs if a prior written agreement has been made.
In such cases , we will send you a link to our returns portal.

Returns must in all cases be made to:
Gundam-store ApS
Oliefabriksvej 49
2770 Kastrup

We do not accept packages sent by cash on delivery or to a parcel shop.